West Elm Reviews

Westelm.com offers several payment methods. Customers can use the West Elm Capital One Credit Card to make purchases and manage their account online. For international orders, only Visa or MasterCard are accepted. The credit card will be billed by Borderfree when the package is shipped to its final international destination. Additionally, West Elm has partnered with Affirm to provide a buy now, pay later option. Please note that West Elm Gift Cards are not accepted for international purchases.

Westelm.com offers a wide range of modern furniture and home decor. The prices vary depending on the product type and design. For instance, the Mid-Century Drink Table is priced between $129 and $149, while the Oliver Sofa ranges from $559.20 to $899. The Mid-Century 6-Drawer Dresser is priced between $1,299 and $1,399. For larger outdoor sets like the Portside Outdoor Sofa, Swivel Chair & Concrete Coffee Table Set, the price is $2,947.20.

In terms of shipping, Westelm.com has a Ship-to-Store flat rate that varies based on the total order cost. For example, a $200 order would cost $19.99 for Ship-to-Store, a $500 order would cost $39.99, and a $1,000 order would cost $79.99.

For international orders, Westelm.com works with Borderfree. Borderfree calculates and displays a guaranteed order total amount, including all shipping costs and any applicable duties and taxes. Once a purchase is made, Westelm.com ships the item(s) to the Borderfree shipping hub in the United States, which then ships the order to its final international destination.

Please note that these prices are subject to change and it's always best to check the website for the most current pricing and availability. If you need more specific information, please provide more details.

Westelm.com offers a 30-day return period for most items. Furniture and oversized items have a slightly different return policy, with a 14-day period. Items can be returned to a West Elm store or by mail. All items must be in new or unused condition to be qualified for a return. An original receipt or gift receipt is required. Monogrammed items and Made-to-Order furniture or rugs are not eligible for returns.

In terms of shipping, items are shipped to 48 states and to Alaska, Hawaii and U.S. Territories. International Orders are shipped to over 90 countries including Canada and Australia. West Elm offers several shipping methods: Front Door Parcel Delivery (e.g., UPS, USPS) to your delivery address, Local pickup from a UPS Access Point, Home Delivery for most furniture and other items that exceed parcel carrier shipping weight limits; usually includes Premium White Glove service and Unlimited Items for a Flat Rate fee. Doorstep Delivery may be available at a reduced Flat Rate; does not include assembly and you are responsible for bringing the items into your home. Pick up from a local store with Ship to Store delivery is also an option. Standard Shipping Front Door items ship from the warehouse and arrive within 4-5 business days of receiving your order. Some items sent directly from the suppliers may take longer, and items ordered together may not arrive in the same box. Next Day Shipping is available for an extra charge of $26 per address. If the order is received by 4pm PT Monday through Friday, you'll receive your order the next business day; orders placed Friday after 4pm PT through Sunday will arrive on Tuesday. Free shipping by USPS with standard delivery (5–7 business days) is also available. Next day delivery is available for a $12.00 charge—arrives in 1 business day if placed by 9am PT Monday–Friday. Orders placed after 9am PT Friday through Sunday will arrive on Tuesday.

Westelm.com is a popular online platform known for its modern furniture and home decor. The website features a wide range of products with inspiring designs and colors. Some of the best-selling items include sofas & sectionals. The site also offers a variety of home accessories to help customers create a stylish space.

In addition to furniture, Westelm.com provides a selection of lighting solutions. The website often runs sales, offering up to 60% off on selected items. For those looking to furnish their living room, the site offers sofa & sectional collections, recliners, chairs, daybeds, coffee tables, end & side tables, TV & media consoles, and console & sofa tables.

For the bedroom, customers can find bedroom furniture collections, beds, dressers & armoires, nightstands, headboards, mattresses, and bedroom benches. The dining & kitchen section includes dining furniture collections, dining tables, dining chairs, bar & counter stools, buffet tables & sideboards, and cabinets.

The home office section features office collections, shelving collections, desks, desk chairs, filing cabinets, and shelving sets. Other rooms that can be furnished using Westelm.com include the entryway, bathroom, outdoor spaces, and nursery & kids' rooms.

Westelm.com also offers mattresses made from sustainable, organic materials. There are Leesa mattresses and models from Beautyrest®, along with an array of mattress foundations. The DUX Mattress for West Elm is an exclusive quilted mattress with steel-spring support and OEKO-TEX® certified construction.

West Elm has a generous return policy that allows customers to return most items within 30 days of purchase for a full refund or exchange. However, there are a few exceptions, such as final sale items, custom-made items, and mattresses. All items must be in new or unused condition to be qualified for a return. Returns to West Elm are free for all customers, and items can be returned in-store or by mail. Proof of purchase is required for all returns. Furniture and oversized items have a slightly different return policy, with a 14-day return period. Please note that products must be returned in their original condition and packaging. Some items, like custom-made or final sale products, are not eligible for return. If you're not completely happy with your purchase, West Elm's return policy is designed with customer satisfaction in mind.

Yes, PayPal is accepted as a payment method on Westelm.com. Other payment methods available include Credit Card (Visa, MasterCard, American Express or Discover), Affirm, West Elm Gift Card, and any Williams-Sonoma Brand Gift Card. However, for international orders, only Visa or MasterCard are accepted. Please note that West Elm Gift Cards are not accepted for international purchases.